Currently, we only offer delivery within France, but we are working to expand to more countries.

We are pleased to inform you that we offer free shipping on all orders, regardless of the amount. Whether you order a single item or multiple items, you will not pay any shipping fees.

As soon as your order ships, you will receive a confirmation email with a tracking number. You can track your order by clicking the button in the shipping confirmation email or by entering your tracking number on the following page

Our processing time is 1-2 business days. Once your package has shipped, please allow 5-10 business days for delivery. We do our best to deliver your order as quickly as possible so you can enjoy your new fashion items sooner!

You can return your items within 30 days of receipt. To ensure a smooth return process, we recommend that you read our return policy, which you can find in the footer of our website. When you wish to register a return, you can simply send us an email. Our team is ready to help and guide you through the return process.

Please contact our customer service as soon as possible with your order number and photos of the damaged item. We will, of course, ensure that you are offered an appropriate solution.

You can exchange items by returning them according to our return procedure and placing a new order for the desired item. To initiate this process, you can email us at support@roselle-paris.com

If you wish to cancel or modify your order, please contact our customer service as soon as possible. We can only make changes as long as the order has not yet been processed.

Enter your discount code in the dedicated field during checkout. The discount will be automatically applied to the total amount.

Consult our size guide on the product page to find the right size for your body type. If in doubt, contact us for advice.

Yes, we offer gift cards. To purchase one, please send an email to: support@roselle-paris.com.

You can subscribe to our newsletter by entering your email address in the subscription field at the bottom of the page. You will receive updates on new products and exclusive offers.

We take your privacy seriously. Read our privacy policy to understand how and why we collect, use, and protect your personal information.